Privacy Policy

PRIVACY POLICY

SECTION 1 - INFORMATION WE COLLECT

When you purchase from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process. Additionally, when you browse our store, we automatically receive your device’s Internet Protocol (IP) address to gather information about your browser and operating system.

SECTION 2 - CONSENT

How do we obtain your consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange for a delivery, or return a purchase, we infer that you consent to our collecting and using it for that specific purpose. If we need your information for any secondary purpose, such as marketing, we will ask for your explicit consent or provide you with an option to decline.

How do you withdraw consent?
If you change your mind after opting in, you can withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by emailing us at support@softsilksaree.com.

SECTION 3 - DISCLOSURE OF INFORMATION

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

Our store is hosted by Shopify Inc., which provides our e-commerce platform. Your data is stored through Shopify’s databases on secure servers protected by firewalls.

Payment Processing:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data, which is encrypted under the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only as long as necessary to complete the transaction.

Third-party providers we use will collect, use, and disclose your information only to the extent necessary for their service. However, some may have policies that differ from ours, and we recommend reviewing their privacy policies. If you proceed with a transaction involving a third-party service provider, your data may be subject to different jurisdictional laws.

SECTION 5 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are securely processed through Shopify’s payment system; we do not store or process credit card information directly.

SECTION 6 - COOKIES

We use cookies to enhance your browsing experience. You have the option to manage cookie preferences. Below are some cookies used by our store by shopify:

  • _session_id: Stores information about your session.

  • _shopify_visit: Tracks site visits for analytics.

  • cart: Stores items in your cart.

  • storefront_digest: Identifies if you have access to a password-protected area.

SECTION 7 - MINORS

By using this site, you confirm that you are at least the age of majority in your state of residence or that you have given consent for your minor dependents to use the site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Any changes will take effect immediately upon posting on our website. If we make significant changes, we will notify users here. If our business merges or is acquired, your data may be transferred to the new owner.

CONTACT INFORMATION

For questions, contact us at support@softsilksaree.com.

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